I have extensive experience in coordinating patient transfers, ensuring seamless communication between hospitals, EMS, and receiving facilities. My role involves assessing patient needs, verifying insurance, and arranging transportation to optimize patient care and safety.

I remain calm under pressure by prioritizing tasks, delegating effectively, and maintaining clear communication. I also rely on my training and experience to make quick, informed decisions to ensure patient safety and timely transfers.

I am proficient in using transfer center software like TruBridge, Cerner, and Epic to manage patient records, track transfers, and communicate with healthcare providers. These tools help streamline operations and improve efficiency.

I strictly adhere to HIPAA guidelines and maintain secure communication channels. I verify caller identities, use encrypted systems, and limit information sharing to authorized personnel to protect patient privacy.

I prioritize transfer requests based on the urgency of the patient's condition, using triage protocols and clinical judgment. Critical cases are addressed immediately, while less urgent transfers are scheduled appropriately to ensure optimal resource allocation.