During my previous role, a patient had an unexpected allergic reaction to a prescribed medication. I immediately followed the facility's emergency protocol, which included stopping the medication, administering antihistamines, and alerting the supervising nurse. I ensured the patient was comfortable and monitored their condition until the reaction was under control. This experience reinforced the importance of staying calm and following established protocols in emergency situations.

I adhere strictly to the five rights of medication administration: right patient, drug, dose, route, and time. I double-check each medication against the prescription and patient's wristband before administration. Additionally, I maintain a meticulous log of all medications dispensed and seek clarification whenever there is any doubt or discrepancy. This systematic approach minimizes errors and ensures patient safety.

I believe in clear, patient-centered communication. I explain the purpose of each medication, potential side effects, and how to take it correctly. I use simple language and encourage patients to ask questions. Visual aids, such as pill charts, can also be helpful. I ensure they understand the importance of adherence and address any concerns they may have. This approach empowers patients and promotes better health outcomes.

I approach conflicts with a problem-solving mindset. I listen to the other party's perspective, express my concerns respectfully, and seek common ground. If necessary, I involve a supervisor or mediator to facilitate a resolution. My goal is always to maintain a collaborative environment that prioritizes patient care and professional integrity.

I have extensive experience with various medication management systems, including Meditech and Epic. I am proficient in entering prescriptions, tracking medication administration, and generating reports. I stay updated on new features and best practices to optimize efficiency and accuracy. My technical skills ensure seamless integration with electronic health records and enhance overall medication management.