With over a decade in ICU nursing, I've led teams through numerous critical situations. My approach involves clear communication, delegation based on skills, and maintaining a calm demeanor. I ensure each team member understands their role and the collective goal, fostering a collaborative environment that enhances patient care and team morale during high-stress scenarios.

I prioritize tasks by assessing the urgency and severity of patient needs, using a triage method. I delegate tasks according to team members' expertise and workload, ensuring efficient use of resources. Regular check-ins and updates help me monitor progress and adjust plans as necessary, maintaining a balanced and productive workflow.

I conduct regular audits and staff training sessions to reinforce compliance with policies and standards. By involving the team in the process, we collectively ensure adherence to protocols. I also maintain open communication with regulatory bodies for updates and feedback, ensuring our practices are always up-to-date and compliant.

I address conflicts by actively listening to all parties, identifying the root cause, and facilitating open dialogue. My goal is to find common ground and solutions that respect everyone's perspective. I emphasize the importance of teamwork and mutual respect, ensuring conflicts are resolved constructively and do not impact patient care.

In my previous role, I introduced a patient-centered care model that included family involvement in care planning and daily updates. This approach significantly improved patient satisfaction and outcomes. Additionally, I implemented a continuous quality improvement program that led to a reduction in ICU-acquired infections and improved overall patient safety.