I have extensive experience with various medical scheduling software, including Epic Systems and Cerner. I understand the importance of accuracy and efficiency in scheduling surgeries, and I've successfully managed complex schedules involving multiple specialists and operating rooms. My experience has equipped me with the skills to handle last-minute changes and ensure that all parties are informed promptly.

I maintain a calm demeanor and prioritize tasks during high-stress situations. By focusing on clear communication and problem-solving, I ensure that all scheduling conflicts are resolved efficiently. I also believe in the importance of regular updates to all stakeholders to mitigate stress and maintain transparency.

I strictly adhere to HIPAA regulations and hospital policies regarding patient confidentiality. I use secure methods for data transmission and storage, and I am vigilant about discussing patient information only in appropriate settings. My approach ensures that patient privacy is never compromised.

I would first assess the impact of the change on the existing schedule and other patients. Then, I would communicate with all affected parties to find the best possible solution that minimizes disruption. If necessary, I would coordinate with the surgical team and administration to ensure the change is feasible and properly documented.

In a previous role, I encountered a scheduling conflict between two surgeries that required the same operating room. I quickly coordinated with the surgical teams and found an alternative room for one of the procedures, ensuring both surgeries could proceed as planned. This experience taught me the importance of flexibility and effective communication in resolving scheduling conflicts.