In my previous role, I managed a caseload of 30 clients, each requiring unique support plans. I developed a prioritization system based on urgency and client needs, ensuring timely updates and adjustments. This approach allowed me to efficiently manage resources and maintain high-quality support across all plans.

I establish regular check-ins and update meetings with all involved parties, including clients, caregivers, and external service providers. Using clear, concise language and visual aids like flowcharts, I ensure everyone understands their roles and the plan's objectives. This collaborative approach fosters a shared understanding and commitment to the support goals.

I believe in open dialogue and active listening. When conflicts arise, I facilitate meetings where each party can express their concerns in a safe environment. By identifying common goals and finding middle ground, I help the team align on a unified approach. This method not only resolves disputes but also strengthens team cohesion.

I use a combination of qualitative and quantitative metrics, including client feedback, goal achievement rates, and caregiver reports. Regularly reviewing these metrics helps identify areas for improvement and ensures the plan remains aligned with the client's evolving needs. This data-driven approach ensures continuous improvement and accountability.

In a previous role, a client's condition significantly worsened, requiring immediate adjustments to their support plan. I quickly convened an emergency meeting with the healthcare team, prioritized new interventions, and coordinated additional resources. By acting swiftly and collaboratively, we stabilized the client's condition and adapted the plan to better meet their needs.