I have over five years of experience in managing pharmacy operations, including supervising staff, ensuring compliance with regulations, and optimizing workflow processes. I've successfully implemented inventory management systems that reduced waste and improved efficiency. My leadership has consistently resulted in high staff morale and customer satisfaction ratings.

I approach conflict resolution by first understanding the perspectives of all involved parties. I facilitate open communication to identify the root cause of the issue and encourage collaborative problem-solving. By maintaining a calm and impartial demeanor, I guide the team towards a mutually beneficial solution, fostering a positive and productive work environment.

I ensure compliance by staying updated on the latest regulations and training my team accordingly. I conduct regular audits to identify any potential non-compliance issues and address them promptly. Implementing robust documentation practices and fostering a culture of accountability are key strategies I employ to maintain regulatory adherence.

During a medication shortage, I prioritize patient safety and communication. I coordinate with suppliers and alternative sources to secure necessary medications. I also communicate transparently with patients about the situation, offering alternative treatments when possible. By maintaining a calm and organized approach, I ensure that the pharmacy continues to operate efficiently under pressure.

I believe in continuous professional development for staff. I regularly schedule training sessions to update them on new medications, technologies, and best practices. I also provide mentorship and career growth opportunities, encouraging staff to pursue certifications and advanced degrees. This approach not only enhances their skills but also boosts team morale and retention.