In a high-pressure environment, I prioritize tasks based on urgency, impact, and alignment with business goals. I use tools like ticketing systems to track issues and ensure critical incidents are addressed first. Resource management involves assigning tasks to team members based on their expertise and workload, while maintaining open communication to adapt to changing priorities. Regular team meetings and performance metrics help ensure efficiency and accountability.

I have extensive experience with tools like SolarWinds, Nagios, and PRTG for network monitoring. These tools help me track performance metrics, detect anomalies, and proactively address potential issues before they escalate. I configure alerts to notify the team of critical events and conduct regular reviews of system logs. This proactive approach ensures high network uptime and minimizes disruptions to business operations.

I address conflicts by fostering open communication and understanding the root cause of disagreements. Mediation and setting clear expectations help resolve issues constructively. For performance problems, I provide constructive feedback, identify skill gaps, and offer training or mentorship. Regular one-on-one meetings ensure team members feel supported and aligned with organizational goals, promoting a collaborative and productive work environment.

I ensure compliance by staying updated on industry standards like ISO 27001 and NIST frameworks. Regular audits, vulnerability assessments, and penetration testing help identify gaps. I implement security policies, conduct training sessions for the team, and enforce access controls. Collaboration with the security team ensures alignment with organizational goals, reducing risks and maintaining a secure network environment.

I develop comprehensive disaster recovery plans by identifying critical systems, defining recovery objectives, and testing scenarios regularly. Redundant systems, backups, and failover mechanisms are implemented to minimize downtime. I collaborate with stakeholders to ensure plans align with business needs and conduct drills to validate effectiveness. Continuous improvement based on lessons learned ensures resilience and business continuity.