In my previous role, I managed integrated care programs by fostering collaboration among healthcare providers, social workers, and case managers. I implemented regular team meetings and shared digital platforms to streamline communication. By setting clear goals and monitoring progress through data-driven metrics, I ensured alignment across teams. My focus on patient-centered care and continuous feedback loops helped improve outcomes and reduce redundancies, ensuring seamless coordination and efficient service delivery.

I address conflicts by promoting open communication and active listening. I facilitate discussions to understand differing perspectives and identify common goals. By fostering a culture of respect and collaboration, I encourage team members to find mutually beneficial solutions. If needed, I mediate disputes and provide guidance to align efforts with organizational objectives. My approach ensures conflicts are resolved constructively, maintaining team cohesion and focus on delivering high-quality integrated care.

I stay updated on regulatory changes and ensure team members are trained on compliance protocols. I implement regular audits and documentation reviews to identify and address gaps. By integrating compliance checks into daily workflows and using technology for tracking, I minimize risks. I also collaborate with legal and compliance teams to interpret regulations and adapt processes accordingly. This proactive approach ensures adherence to standards while maintaining efficient care delivery.

I measure success through key performance indicators such as patient outcomes, care coordination efficiency, and cost-effectiveness. I analyze data on readmission rates, patient satisfaction scores, and service utilization to identify trends and areas for improvement. Regular feedback from patients and providers also informs program adjustments. By aligning metrics with organizational goals and benchmarking against industry standards, I ensure the program delivers value and meets the needs of all stakeholders.

I prioritize tasks by assessing urgency, impact, and alignment with organizational goals. I use project management tools to track progress and delegate responsibilities effectively. By maintaining clear communication with my team and stakeholders, I ensure everyone is aligned on priorities. I also allocate time for unexpected challenges and regularly reassess priorities to adapt to changing needs. This structured approach helps me manage competing demands while maintaining focus on delivering high-quality care.