I have over five years of experience managing a team of infusion nurses. My role involves overseeing daily operations, ensuring compliance with protocols, and providing mentorship to new nurses. I prioritize clear communication and regular team meetings to address any issues and foster a collaborative environment. My goal is to maintain high standards of patient care while supporting the professional growth of my team members.

In such situations, I first address the issue privately to understand any underlying reasons. I then provide clear, constructive feedback and reinforce the importance of adhering to safety protocols. If the behavior continues, I escalate the matter to the appropriate department head while continuing to offer support and guidance. My approach is to ensure patient safety while also supporting the nurse's professional development.

I implement regular training sessions and simulations to prepare my team for high-stress situations. These sessions are designed to be realistic and cover various scenarios, allowing nurses to practice their skills and develop confidence. Additionally, I encourage open communication and provide a supportive environment where team members feel comfortable discussing their concerns. This proactive approach helps to minimize stress and ensures that the team is ready to handle any situation effectively.

I stay updated by regularly attending professional conferences, workshops, and webinars focused on infusion therapy. I also subscribe to relevant journals and participate in online forums to keep abreast of the latest research and best practices. Additionally, I encourage my team to share new information and insights, fostering a culture of continuous learning and improvement.

In one instance, there was a conflict between two nurses over scheduling. I arranged a meeting with both parties to listen to their concerns and understand the root of the issue. I facilitated a constructive dialogue, encouraging them to find a mutually agreeable solution. By promoting open communication and empathy, I was able to resolve the conflict and restore a positive working relationship within the team.