Accuracy and confidentiality are paramount in managing medical records. I implement strict protocols, including regular audits, staff training on HIPAA compliance, and secure electronic systems with access controls. By maintaining a culture of accountability and staying updated on regulatory changes, I ensure records are accurate and protected from unauthorized access.

When discrepancies arise, I follow a systematic approach: identify the error, document it, and collaborate with relevant staff to correct it promptly. I ensure transparency with stakeholders and implement preventive measures, such as additional training or process improvements, to minimize future errors.

I prioritize tasks based on urgency and importance, delegate effectively, and leverage technology like electronic health records (EHR) systems to streamline workflows. Regular team communication and process optimization help maintain efficiency and ensure deadlines are met without compromising quality.

I stay informed through continuous education, attending industry seminars, and subscribing to regulatory updates. I also collaborate with legal and compliance teams to interpret new regulations and ensure our processes align with current standards, minimizing risks and maintaining compliance.

I foster a supportive and collaborative team culture by recognizing achievements, providing constructive feedback, and offering professional development opportunities. Clear communication, setting realistic goals, and leading by example help maintain morale and productivity, even under pressure.