I have extensive experience with various clinical coding systems, including ICD-10 and CPT. To ensure accuracy, I conduct regular training sessions for my team, implement double-checking protocols, and utilize auditing tools to identify and correct any discrepancies. I also stay updated with the latest coding guidelines and changes in healthcare regulations to maintain high standards of accuracy.

I believe in fostering an open and respectful environment where team members feel comfortable expressing their opinions. When conflicts arise, I first listen to all parties involved to understand the root cause. I then facilitate a constructive dialogue to find a mutually agreeable solution. My goal is to resolve issues promptly and maintain a positive team dynamic.

I focus on setting clear expectations and providing regular feedback to keep the team aligned with goals. I also recognize and reward individual and team achievements to boost morale. Additionally, I encourage continuous learning by offering opportunities for professional development and cross-training. This approach helps maintain high performance and job satisfaction.

I stay informed about the latest healthcare regulations and coding standards by attending industry conferences, webinars, and subscribing to relevant publications. I also conduct regular audits to ensure compliance and provide training to my team on any new requirements. By maintaining a proactive approach, I can mitigate risks and ensure our coding practices are always up-to-date.

One challenging project involved transitioning to a new electronic health record (EHR) system. I coordinated with IT and clinical teams to ensure a smooth transition, developed training materials, and provided hands-on support to coders. By setting clear timelines and milestones, and maintaining open communication, we successfully completed the project on time and with minimal disruption to our workflow.