I have over five years of experience in coordinating substance use disorder programs. My role involved developing and implementing treatment plans, facilitating group therapy sessions, and collaborating with multidisciplinary teams to ensure comprehensive care. I also managed a caseload of clients, providing individual counseling and monitoring their progress. My experience has equipped me with the skills to effectively manage and coordinate these programs, ensuring that clients receive the best possible care.

When dealing with resistant clients, I prioritize building a rapport based on trust and empathy. I listen to their concerns and validate their feelings, which helps in creating a safe space for open communication. I also use motivational interviewing techniques to explore their ambivalence towards treatment and help them identify their own reasons for change. By tailoring my approach to their unique needs and circumstances, I aim to gradually shift their perspective and encourage participation in treatment.

To ensure continuity of care, I establish clear treatment plans that outline short-term and long-term goals. I maintain regular communication with clients, their families, and other healthcare providers to monitor progress and address any issues promptly. Additionally, I utilize electronic health records to track client information and ensure that all relevant data is accessible to the treatment team. By fostering a collaborative environment and leveraging technology, I can provide consistent and effective care.

I stay updated by regularly attending professional conferences, workshops, and webinars focused on substance use disorder treatment. I also subscribe to relevant journals and participate in online forums and discussion groups. Additionally, I engage in continuous education courses to obtain certifications in new treatment modalities. By actively seeking out and integrating the latest research and best practices, I ensure that my approach to treatment remains evidence-based and effective.

One high-stress situation I managed involved a client who relapsed and became aggressive during a group session. I immediately assessed the situation, ensuring the safety of everyone present, and then calmly addressed the client's behavior. I arranged for a one-on-one session to understand the underlying issues and provided immediate support. By maintaining a composed demeanor and focusing on de-escalation, I was able to resolve the situation without further escalation and help the client re-engage with treatment.