In a previous role, I encountered a team member who was resistant to change and often undermined team efforts. I addressed this by scheduling regular one-on-one meetings to understand their concerns and align their goals with the team's objectives. By providing clear expectations and recognizing their contributions, I was able to turn their attitude around, fostering a more collaborative environment.

I prioritize tasks by assessing their urgency and impact on store operations and customer satisfaction. Using a combination of daily huddles and real-time feedback, I ensure the team focuses on high-impact activities first. This approach helps maintain a smooth workflow and ensures critical tasks are never overlooked.

During busy periods, I focus on maintaining open communication and recognizing individual efforts. I set achievable goals and celebrate small victories to keep morale high. Additionally, I ensure team members have the necessary resources and support to perform their best, which boosts their confidence and motivation.

I use data-driven forecasting methods combined with regular audits to manage inventory effectively. By analyzing sales trends and seasonal patterns, I can predict demand accurately. This approach ensures we are well-stocked to meet customer needs without tying up excessive capital in inventory.

In my previous role, I introduced a customer feedback system that allowed us to identify and address service gaps promptly. By training the team on active listening and problem-solving skills, we significantly improved response times and customer satisfaction rates. This initiative led to a 20% increase in positive customer reviews.