In my previous role, we experienced a sudden influx of guests during a major event, leading to a shortage of clean tableware. I quickly organized a team to prioritize and expedite the cleaning process, while also coordinating with the kitchen to stagger food service. By maintaining clear communication and delegating tasks effectively, we managed to meet the demand without compromising on cleanliness or service quality.

I conduct regular training sessions and updates on health and safety protocols, ensuring that every team member is aware of the latest guidelines. I also perform routine inspections to monitor compliance and address any issues immediately. By fostering a culture of accountability and continuous improvement, I ensure that our operations not only meet but exceed regulatory standards.

During peak times, I focus on clear communication, setting realistic goals, and providing regular feedback. I also ensure that team members have the necessary resources and support to perform their tasks efficiently. Recognizing and rewarding hard work and achievements helps boost morale and motivation, even during the most hectic shifts.

I approach conflicts with a neutral and empathetic mindset, seeking to understand the perspectives of all parties involved. By facilitating open and respectful dialogue, I encourage resolution through compromise and mutual understanding. If necessary, I implement corrective actions and follow-up to prevent recurrence, ensuring a harmonious and productive work environment.

In my previous role, I implemented a systematic approach to inventory management, including regular audits and forecasting based on historical data and event schedules. This helped in optimizing stock levels and reducing waste. I also introduced a digital tracking system that improved accuracy and efficiency, ensuring that we always had the necessary supplies without overstocking.