I am proficient in using electronic health records (EHR) systems, telehealth platforms, and medical devices. My experience includes troubleshooting technical issues, training staff on new systems, and ensuring data accuracy. I also have a strong understanding of cybersecurity best practices to protect patient information. My technical expertise complements my nursing skills, enabling me to provide efficient and high-quality patient care while leveraging technology to improve outcomes.

I approach new technology integration by first thoroughly understanding its functionality and benefits. I collaborate with IT teams to ensure seamless implementation and provide hands-on training to staff. I also gather feedback from users to address concerns and optimize workflows. My goal is to ensure that new technology enhances patient care without disrupting existing processes, while maintaining compliance with healthcare regulations.

During a shift, our EHR system crashed, delaying access to patient records. I quickly coordinated with IT to restore functionality while using backup paper charts to ensure continuity of care. I also communicated updates to the team to minimize disruptions. Once the system was restored, I verified data accuracy and documented the incident. This experience highlighted my ability to remain calm under pressure and prioritize patient safety during technical challenges.

I regularly attend webinars, read industry publications, and participate in professional nursing and tech forums. I also collaborate with IT professionals to learn about advancements in healthcare technology. By staying informed, I can identify opportunities to improve patient care and operational efficiency. This proactive approach ensures I remain knowledgeable about tools and systems that can benefit my team and patients.

I prioritize tasks based on urgency and impact on patient care. For example, I address critical technical issues immediately while delegating non-urgent tasks to appropriate team members. I also use technology to streamline workflows, such as automating routine documentation. This balance allows me to provide compassionate, hands-on care while ensuring that technical systems support, rather than hinder, patient outcomes.