During my time at a busy restaurant, we experienced a sudden influx of customers, causing a delay in service. I quickly organized a team huddle, delegated tasks efficiently, and ensured clear communication with the kitchen staff to prioritize orders. By maintaining a calm demeanor and focusing on customer needs, we managed to reduce wait times and received positive feedback for our responsiveness.

I adhere strictly to the restaurant's hygiene protocols, regularly sanitizing my hands and using gloves when necessary. I keep my serving station clean by promptly clearing away used dishes and wiping down surfaces. Additionally, I ensure that all utensils and glassware are spotless before serving, contributing to a safe and pleasant dining experience for guests.

I prioritize attentiveness and efficiency by anticipating customer needs and being proactive in my approach. I maintain a friendly and approachable demeanor, ensuring that I am easily accessible for any requests. By staying organized and managing my time effectively, I can deliver prompt and courteous service, enhancing the overall dining experience for customers.

I approach the situation with empathy and a willingness to resolve the issue promptly. I listen carefully to the customer's concerns, apologize sincerely, and offer to replace the meal or provide an alternative option. If necessary, I consult with the manager to ensure the customer is satisfied and to prevent similar issues in the future.

I prioritize tasks based on urgency and impact on customer experience. I start by addressing immediate needs such as refilling water glasses and clearing tables. I then focus on taking new orders and coordinating with the kitchen to ensure timely delivery. By maintaining a clear mental checklist and communicating effectively with my team, I ensure that all tasks are completed efficiently and without compromising service quality.