In my previous role, I encountered a patient with complex medical needs who was experiencing anxiety due to their condition. I addressed this by first ensuring their immediate medical needs were met, then engaging them in conversation to understand their concerns. I coordinated with the multidisciplinary team to develop a tailored care plan that included psychological support. This approach not only stabilized the patient's condition but also significantly reduced their anxiety levels, demonstrating the importance of holistic patient care.

Prioritizing tasks in an intermediate care setting involves a systematic approach. I start by assessing each patient's immediate needs and ranking them based on urgency and potential risk. For instance, a patient requiring immediate medication takes precedence over another needing routine monitoring. I also use a checklist to ensure no critical task is overlooked. Regular communication with the team helps in delegating tasks effectively, ensuring efficient patient care.

Effective communication is key in intermediate care. I use clear, concise language and avoid medical jargon to ensure patients and families understand their care plans. I also encourage open dialogue, asking questions to gauge their understanding and addressing any concerns promptly. Using visual aids and written summaries of discussions helps in reinforcing key points. This approach builds trust and ensures everyone is on the same page regarding the patient's care.

Maintaining composure in high-pressure situations involves several strategies. I practice deep breathing and mindfulness to stay calm. I also rely on my training to focus on the immediate tasks and prioritize them. Seeking support from colleagues and superiors when needed helps in managing stress. Regular debriefing sessions after critical incidents provide an opportunity to reflect and learn, enhancing resilience.

I have extensive experience with various EHR systems. I ensure patient data is entered accurately and promptly, which is crucial for continuity of care. I follow strict protocols for data security and privacy, regularly updating my knowledge on best practices. Using EHRs efficiently helps in tracking patient progress, coordinating care, and generating reports for multidisciplinary team meetings, enhancing overall patient care quality.