In my previous role, I encountered a case involving a family facing multiple crises, including homelessness and mental health issues. I coordinated with various community resources to secure temporary housing and arranged for mental health assessments. By maintaining regular communication and providing emotional support, I helped stabilize their situation and connected them to long-term support services.

I prioritize tasks based on the urgency and severity of the client's needs, using a triage approach. Critical cases are addressed immediately, while others are scheduled according to their complexity and the resources required. I also maintain a detailed log to track progress and ensure no client falls through the cracks.

I practice self-care by setting boundaries and taking regular breaks. I also engage in reflective practice, journaling about my experiences to process emotions. Additionally, I seek support from colleagues and participate in professional development workshops focused on resilience and emotional well-being.

I would first seek to understand the client's resistance through active listening and empathy. By validating their feelings and concerns, I can build trust and rapport. I would then explore alternative solutions or services that align more closely with their needs and preferences, ensuring they feel heard and involved in the decision-making process.

In a previous role, I collaborated with a local shelter and a mental health clinic to support a client experiencing homelessness and severe depression. By coordinating care, we were able to provide integrated services, including housing, therapy, and job training, which significantly improved the client's quality of life and long-term prospects.