I have over three years of experience conducting social needs assessments in community health settings. My role involved identifying clients' unmet needs, such as housing, food insecurity, and transportation, by using standardized screening tools. I collaborated with multidisciplinary teams to connect clients with appropriate resources, ensuring a holistic approach to care. My ability to build rapport and communicate effectively has been key to gathering accurate information and fostering trust with diverse populations.

Cultural sensitivity is crucial in my work. I approach each interaction with respect and an open mind, recognizing the unique backgrounds and experiences of individuals. I use inclusive language, avoid assumptions, and actively listen to understand their perspectives. Additionally, I stay informed about cultural norms and barriers that may impact access to resources. By tailoring my approach to each person, I ensure they feel valued and supported throughout the screening process.

When clients are hesitant, I prioritize building trust and creating a safe, nonjudgmental environment. I explain the purpose of the screening and how it can benefit them, emphasizing confidentiality. If they remain uncomfortable, I respect their boundaries and offer alternative ways to engage, such as providing written materials or scheduling follow-ups. My goal is to empower clients to share at their own pace while ensuring they feel supported and understood.

I utilize electronic health records (EHR) and specialized software designed for social needs screening, such as Unite Us or NowPow. These tools allow me to efficiently document client needs, track referrals, and monitor outcomes. I also maintain organized spreadsheets for data analysis and reporting. Accuracy and confidentiality are priorities, so I ensure all entries are thorough and comply with privacy regulations like HIPAA.

I prioritize based on urgency and impact on the client’s well-being. Immediate needs like food insecurity or lack of shelter take precedence, as they directly affect health and safety. I collaborate with the client to understand their priorities and align them with available resources. By addressing the most critical needs first, I create a foundation for tackling other challenges systematically, ensuring a comprehensive and client-centered approach.