I have over three years of experience with Epic Systems, primarily focusing on the EpicCare Inpatient and Ambulatory modules. My role involved analyzing user requirements, configuring system settings, and ensuring seamless integration with other healthcare IT solutions. I also have experience in training end-users and providing ongoing support to maintain system efficiency.

I approach system analysis by first understanding the core business needs and then delving into the technical details. I use a combination of data analysis tools and stakeholder interviews to identify issues. For problem-solving, I apply a systematic methodology, breaking down complex problems into manageable parts, and testing solutions incrementally to ensure they meet the desired outcomes.

I prioritize clear and concise communication, using both technical jargon and plain language as appropriate. For technical team members, I provide detailed documentation and use visual aids like flowcharts. For non-technical stakeholders, I focus on explaining concepts in relatable terms and actively seek feedback to ensure understanding and alignment.

I regularly attend industry conferences, participate in online forums, and subscribe to relevant journals and newsletters. Additionally, I engage with the Epic Community Online (ECO) to stay abreast of updates, best practices, and emerging technologies. This continuous learning ensures I can apply the latest knowledge to enhance system performance and user experience.

In a recent project, we faced significant delays due to unforeseen integration issues with a new module. I led a cross-functional team to re-evaluate our approach, prioritizing critical functionalities and streamlining our testing process. By implementing agile methodologies and fostering open communication, we were able to resolve issues quickly and successfully deploy the module on time.