In my previous role as a Home Health Intake Coordinator, I managed the entire intake process from initial patient contact to final approval. I ensured all necessary documentation was collected, verified insurance eligibility, and coordinated with clinicians to schedule initial assessments. My experience includes handling high call volumes, resolving patient concerns, and ensuring compliance with state and federal regulations.

I prioritize tasks based on urgency and patient needs. For example, I immediately address any critical patient concerns or emergencies. I use a task management system to track each intake, ensuring that I follow up on pending items and meet deadlines. This system helps me stay organized and efficient, even when handling multiple intakes at once.

I have extensive experience with insurance verification and authorization processes. I am proficient in navigating various insurance portals to verify coverage, benefits, and pre-authorization requirements. I ensure all necessary documentation is submitted accurately and in a timely manner to avoid delays in patient care. My experience includes working with both private and government insurance plans.

I ensure compliance by staying updated on the latest regulatory requirements and guidelines. I meticulously review all intake documentation to ensure it meets state and federal standards. I also collaborate with our compliance team to address any potential issues and implement best practices. My goal is to maintain a high level of accuracy and adherence to regulations to protect both the patient and the organization.