My approach to building and maintaining customer relationships is centered on active listening and personalized communication. I believe in understanding the customer's needs and preferences thoroughly before suggesting any product or service. By regularly following up and addressing any concerns promptly, I ensure that the customer feels valued and heard, which strengthens the relationship and fosters loyalty.

When faced with a dissatisfied customer, my first step is to empathize and acknowledge their frustration. I then gather all necessary information to understand the issue fully. My goal is to provide a swift and satisfactory resolution, whether that involves a refund, replacement, or additional support. I believe in turning a negative experience into a positive one, which can enhance customer trust and future business.

To meet or exceed sales targets, I focus on thorough market analysis and understanding the competitive landscape. I tailor my sales approach based on customer segments and their specific needs. Regular training and staying updated with industry trends also help in offering relevant solutions. Additionally, I set realistic yet challenging personal goals and monitor my progress regularly to ensure continuous improvement.

Prioritizing tasks with multiple clients involves a balanced approach of urgency and importance. I use tools like task lists and calendars to organize my day. Critical tasks, such as closing deals or resolving urgent customer issues, are addressed immediately. I also communicate effectively with clients to manage expectations and ensure no commitments are overlooked. Regular reviews help in adjusting priorities as needed.

One successful sales campaign I led involved a targeted email marketing strategy combined with personalized follow-ups. The campaign was successful because it was data-driven, focusing on high-potential leads identified through previous sales data. Personalized emails and timely follow-ups significantly increased engagement rates. The campaign's success was also due to a collaborative team effort, with clear roles and regular feedback loops.