In my previous role at XYZ Corp, I was tasked with selling a new line of products. By understanding customer needs and offering tailored solutions, I not only met but exceeded my monthly sales target by 15%. This was achieved through diligent market research, effective communication, and building strong relationships with clients.

I believe in active listening and empathy when dealing with dissatisfied customers. I would first listen carefully to their concerns, apologize for any inconvenience, and then offer a solution such as a replacement, refund, or store credit. My goal is to turn the situation into a positive experience, ensuring customer loyalty and satisfaction.

I employ a multi-faceted approach to attract new customers, including social media marketing, offering exclusive promotions, and participating in community events. By engaging with potential customers online and in person, I build brand awareness and trust, which often leads to increased sales and customer loyalty.

I prioritize tasks based on urgency and impact. For instance, addressing customer inquiries and concerns takes precedence over restocking shelves. Using a to-do list helps me stay organized and ensures that high-priority tasks are completed first. This approach ensures efficient use of time and maintains high customer satisfaction.

At my previous job, our team was challenged to increase sales by 20% in a quarter. We collaborated by setting individual and team targets, sharing best practices, and supporting each other during peak times. By working cohesively, we not only met but surpassed our goal, achieving a 25% increase in sales.