I would employ a blended learning approach, combining hands-on training, workshops, and e-learning modules to cater to diverse learning styles. Regular competency assessments and feedback sessions would ensure understanding and retention. Collaboration with interdisciplinary teams would also help tailor education to specific roles, ensuring seamless integration of new protocols into daily practice.

I align educational programs by closely collaborating with leadership to understand organizational objectives and staying updated on regulatory changes. By incorporating evidence-based practices and conducting regular audits, I ensure compliance. Tailoring content to address specific service line needs while maintaining flexibility for updates ensures programs remain relevant and effective.

In my previous role, I developed a training program for a new cardiac care protocol. I conducted a needs assessment, designed interactive sessions, and provided ongoing support. The program resulted in a 20% improvement in protocol adherence and positive feedback from staff, demonstrating its effectiveness in enhancing patient care and staff confidence.

I address resistance by fostering open communication, understanding concerns, and emphasizing the benefits of the change. Providing clear explanations, involving staff in the planning process, and offering continuous support helps build trust. By demonstrating how the change improves patient outcomes and simplifies workflows, I encourage buy-in and collaboration.

I use a combination of quantitative and qualitative metrics, including pre- and post-training assessments, competency evaluations, and feedback surveys. Tracking key performance indicators, such as protocol adherence rates and patient outcomes, provides measurable insights. Regular follow-ups with staff and leadership ensure continuous improvement and alignment with organizational goals.