In my previous role, I managed a project to implement a new electronic health record system across three hospitals. I coordinated with IT, clinical staff, and hospital administration to ensure alignment on goals and timelines. I created a detailed project plan, assigned roles, and conducted regular check-ins to monitor progress. By fostering open communication and addressing issues promptly, we successfully completed the project on time and within budget, significantly improving patient care efficiency.

I prioritize tasks by assessing the urgency and impact of each program. I use a prioritization matrix to categorize tasks into high, medium, and low priority. High-priority tasks, such as those impacting patient safety or regulatory compliance, are addressed immediately. Medium-priority tasks are scheduled for regular review, and low-priority tasks are managed as time allows. This approach ensures that critical needs are met while maintaining progress on all programs.

Effective communication is key to successful program management. I hold regular team meetings to update everyone on project status, address concerns, and gather feedback. I also use collaborative tools like Slack and Microsoft Teams for real-time communication. For cross-departmental communication, I establish clear channels and ensure that all stakeholders are informed of project updates. I encourage open dialogue and provide multiple avenues for team members to voice their opinions and concerns.

I address conflicts by first understanding the root cause and ensuring that all parties feel heard. I facilitate open discussions to identify common goals and find a mutually beneficial solution. If necessary, I bring in a neutral third party to mediate. I also document the conflict resolution process to prevent future issues. By fostering a culture of respect and collaboration, I aim to resolve conflicts constructively and maintain a positive work environment.

In my previous role, I managed a budget of $2 million for a nurse training program. I allocated resources based on program needs, ensuring that funds were used efficiently and effectively. I conducted regular budget reviews and adjusted allocations as needed. I also collaborated with finance to forecast future expenses and secure additional funding when necessary. My approach ensured that the program remained financially sustainable while achieving its objectives.