I have over 10 years of experience managing hospice care teams, including coordinating interdisciplinary teams, ensuring compliance with regulatory standards, and fostering a supportive environment for both patients and staff. My leadership has resulted in improved patient outcomes and higher staff satisfaction.

I approach challenging cases by thoroughly reviewing patient histories, collaborating with the interdisciplinary team, and ensuring clear communication with families. I prioritize patient comfort and dignity, tailoring care plans to meet individual needs while addressing any ethical or medical complexities.

I maintain compliance by staying updated on regulatory changes, conducting regular audits, and providing ongoing training for staff. I also foster a culture of accountability, ensuring that all team members understand their roles in adhering to hospice standards and protocols.

I prioritize team well-being by offering regular check-ins, encouraging open communication, and providing access to counseling services. I also recognize and celebrate team achievements to boost morale and create a supportive work environment.

In one instance, a conflict arose between two team members over patient care responsibilities. I addressed the issue by facilitating a private meeting, encouraging open dialogue, and mediating a resolution that aligned with patient needs and team dynamics. This approach restored harmony and improved team cohesion.