One challenging admission involved a patient with severe anxiety and resistance to hospice care. I spent extra time building trust by actively listening and addressing their concerns. I involved the family and provided education on hospice benefits, which helped alleviate their fears. By being patient and compassionate, I was able to facilitate a smoother transition to hospice care.

I prioritize tasks based on patient needs and urgency. I start by assessing the most critical patients and ensuring their immediate needs are met. Then, I focus on completing necessary documentation and coordinating with the interdisciplinary team. Communication with families and other healthcare providers is also a priority to ensure a cohesive care plan.

I use a combination of verbal explanations, written materials, and visual aids to educate families. I ensure they understand the benefits and goals of hospice care, addressing any misconceptions. I also encourage questions and provide reassurance, emphasizing that hospice is about improving quality of life and providing comfort.

I handle ethical dilemmas by consulting with the interdisciplinary team and adhering to the hospice's ethical guidelines. I ensure open communication with the patient and family, respecting their wishes and values. If necessary, I seek guidance from ethics committees to make informed decisions that align with the patient's best interests.

Technology is crucial for efficient documentation, communication, and care coordination. I use electronic health records to document patient assessments and care plans. Telehealth tools allow me to consult with specialists and provide remote support to families. Technology also helps in tracking patient outcomes and ensuring compliance with regulatory requirements.