One challenging situation I encountered was managing a patient with complex pain management needs. I collaborated closely with the interdisciplinary team to develop a tailored pain management plan, ensuring the patient understood their medication regimen and alternative pain relief methods. Regular follow-ups and adjustments to the plan based on the patient's feedback and condition helped improve their comfort and quality of life.

I prioritize tasks based on patient needs, safety concerns, and urgency. Using a structured approach, I categorize tasks into immediate, short-term, and long-term goals. This ensures critical tasks like medication administration and emergency protocols are addressed promptly, while also planning for ongoing care needs such as wound care and therapy sessions.

Effective communication involves active listening, clear explanations, and empathy. I ensure to use plain language to explain medical terms and procedures, and I encourage open dialogue to understand the patient's and family's concerns and expectations. Regular updates and involving them in care planning meetings help build trust and ensure everyone is on the same page.

Resistance to care can stem from fear, lack of understanding, or past negative experiences. I approach these situations with patience and empathy, seeking to understand the root cause of their resistance. By providing detailed information, involving them in decision-making, and demonstrating respect for their preferences, I aim to build a collaborative relationship that fosters acceptance and cooperation.

I have extensive experience with various EHR systems, which I use to document patient interactions, care plans, and outcomes accurately and timely. I ensure all entries are detailed and compliant with HIPAA regulations, capturing vital signs, medication administration, and patient progress notes. Regular audits and adherence to best practices in EHR usage help maintain data integrity and support continuity of care.