In my previous role, we faced a sudden influx of patients due to a community outbreak. I quickly assessed the situation, delegated tasks to team members, and ensured that all patients received timely care. By maintaining clear communication and staying calm under pressure, I was able to stabilize the situation and prevent any adverse outcomes.

I conduct regular training sessions and provide ongoing education to keep the team updated on the latest protocols. I also perform routine audits of patient care to ensure compliance. By fostering a culture of continuous improvement and open communication, I encourage team members to ask questions and report any deviations from standard practices.

I believe in recognizing individual strengths and providing opportunities for growth. I offer regular feedback, both positive and constructive, and create a supportive environment where team members feel valued. I also encourage open dialogue and provide resources for professional development, which helps to boost morale and improve overall team performance.

I address conflicts promptly by facilitating open and respectful communication between the parties involved. I listen to all perspectives, identify the root cause of the conflict, and work collaboratively to find a resolution. By promoting a culture of mutual respect and understanding, I help to resolve conflicts efficiently and prevent them from escalating.

I have extensive experience with various EHR systems, including Epic and Cerner. I ensure that all team members are proficient in using these systems by providing training and support. I also monitor data entry to ensure accuracy and compliance with regulatory requirements. My goal is to leverage EHR systems to improve patient care and streamline workflows.