I have extensive experience with various EHR systems, including Epic and Cerner. I have utilized these platforms to ensure accurate documentation of patient care, manage clinical data, and enhance the integrity of medical records. My proficiency includes navigating complex interfaces, customizing templates, and training staff on best practices for documentation.

I ensure accuracy and completeness by conducting regular audits of medical records, identifying gaps or inconsistencies, and working closely with healthcare providers to correct any issues. I also stay updated on regulatory changes and best practices to maintain high standards of documentation integrity.

I implement strategies such as regular training sessions for staff, developing standardized templates, and using analytics to identify common errors. By fostering a culture of continuous improvement, I help ensure that documentation reflects the highest level of clinical care and meets regulatory requirements.

I approach conflicts with a collaborative mindset, seeking to understand the provider's perspective and explaining the importance of accurate documentation. By providing clear, evidence-based reasons for recommended changes, I build consensus and foster a cooperative environment focused on patient care.

I led a project to implement a new documentation template for surgical procedures, which reduced errors by 30% and improved billing accuracy. This initiative involved extensive collaboration with surgeons, coders, and IT staff, and resulted in significant improvements in both clinical and financial outcomes.