In my previous role, I encountered a situation where a patient's condition rapidly deteriorated, and the team was overwhelmed. I quickly reassessed the patient, coordinated with specialists, and streamlined communication among the team. By maintaining a calm demeanor and prioritizing tasks, we were able to stabilize the patient and prevent further complications. This experience reinforced the importance of leadership and effective communication in high-stress environments.

I prioritize tasks by assessing urgency and impact on patient care. I use a daily planner to schedule tasks and delegate when necessary. For instance, I might prioritize immediate patient needs, followed by long-term care planning. Regular team meetings help align everyone's efforts and ensure smooth operations. This structured approach ensures that critical tasks are never overlooked, and patient care remains the top priority.

Effective communication starts with active listening and clear, concise messaging. I encourage open dialogue and regular updates to keep everyone informed. Using collaborative tools like shared calendars and digital platforms helps streamline information flow. I also emphasize the importance of empathy and understanding in team interactions, which fosters a supportive environment where everyone feels heard and valued.

I address conflicts by first understanding each party's perspective and concerns. I facilitate open discussions to find common ground and solutions that benefit patient care. By maintaining a neutral stance and focusing on the team's goals, I help resolve disagreements constructively. This approach not only resolves immediate issues but also strengthens team cohesion and trust in the long run.

I have extensive experience with various EHR systems, which I use to maintain accurate patient records. I ensure data accuracy by double-checking entries, following established protocols, and regularly updating my knowledge of EHR functionalities. I also train new staff on EHR best practices to maintain consistency. This meticulous approach ensures that all patient information is reliable and up-to-date, supporting high-quality care.