To ensure effective communication, I would establish regular team meetings and one-on-one check-ins to foster open dialogue. Utilizing collaborative tools like Slack or Microsoft Teams for real-time updates and creating a shared calendar for transparency in scheduling and deadlines would also be key. Encouraging feedback and active listening within the team ensures everyone feels heard, while interdepartmental meetings would align our goals with the broader organization, ensuring cohesive efforts towards patient care and operational efficiency.

In handling conflict, I would first meet with each team member individually to understand their perspectives, ensuring a neutral and empathetic approach. Facilitating a joint meeting to discuss the issue openly, with a focus on finding a mutually acceptable solution, would be next. Emphasizing common goals and the importance of teamwork, I would guide the conversation towards constructive outcomes, possibly establishing agreed-upon actions or behaviors to prevent future conflicts, thereby maintaining a positive and productive work environment.

Recognizing the diverse needs of my team, I once shifted from a directive to a more supportive leadership style when managing a project with tight deadlines. Understanding that some team members required more guidance, I provided additional resources and check-ins, while others thrived with autonomy. This adaptive approach not only met individual needs but also enhanced overall team performance, demonstrating the importance of flexibility in leadership to achieve common goals and maintain team morale.

Key metrics would include patient satisfaction scores, care coordination timelines, and team productivity rates. For underperformance, I would first analyze the root causes through performance reviews and feedback. Tailored training, mentorship, or adjusting workloads might be solutions, always communicated through constructive feedback sessions. Setting clear, achievable goals and monitoring progress ensures accountability, while recognizing improvements fosters motivation, aligning individual performance with team and organizational objectives.

Prioritization starts with assessing task urgency and impact on patient care, using tools like the Eisenhower Matrix to categorize tasks. Delegation involves matching tasks with team members' strengths and current workloads, ensuring clarity in expectations and deadlines. Regular follow-ups and flexibility to reallocate resources as needed are crucial. This approach not only optimizes efficiency but also empowers the team, fostering a sense of ownership and collaboration in delivering high-quality care coordination.