In my previous role as an RN Admissions Nurse, I was responsible for gathering comprehensive patient information, including medical history, insurance details, and consent forms. I ensured all documentation was accurate and compliant with hospital policies. This involved meticulous attention to detail and effective communication with patients and their families to facilitate a smooth admission process.

I prioritize tasks based on urgency and the impact on patient care. For instance, I ensure critical patients are admitted promptly while managing other admissions efficiently. Using a checklist helps me stay organized, and I regularly update it to reflect completed tasks and new priorities, ensuring no patient is overlooked.

I maintain a calm demeanor and use active listening to understand patient concerns. Prioritizing tasks and delegating when necessary helps manage stress. Additionally, I practice deep breathing and mindfulness techniques to stay focused and composed during high-pressure situations.

I strictly adhere to HIPAA guidelines by using secure methods for storing and transmitting patient information. I educate new staff on HIPAA protocols and regularly review compliance procedures. Ensuring that all discussions about patients are conducted in private areas further safeguards their privacy.

Once, I encountered a patient who was very anxious about the admission process. I spent extra time explaining each step, addressing their concerns, and assuring them of the care they would receive. By showing empathy and patience, I was able to alleviate their anxiety and facilitate a smoother admission.