I have over five years of experience working with revenue cycle management systems, including Epic and Cerner. My role involved configuring, optimizing, and troubleshooting these systems to ensure accurate billing, claims processing, and revenue tracking. I collaborated with cross-functional teams to implement system upgrades and resolve issues, ensuring compliance with healthcare regulations. My expertise also includes analyzing system performance metrics to identify areas for improvement and enhance revenue cycle efficiency.

I ensure data accuracy by implementing robust validation rules, conducting regular audits, and performing reconciliations between systems. I also work closely with end-users to identify and resolve discrepancies. Additionally, I leverage automated tools to monitor data quality and flag anomalies in real-time. By maintaining clear documentation and adhering to best practices, I minimize errors and ensure compliance with regulatory standards, ultimately supporting accurate financial reporting and decision-making.

In a previous role, I resolved a critical issue where claims were being rejected due to incorrect coding. I analyzed the root cause, identified a configuration error in the system, and collaborated with the IT team to implement a fix. I also conducted training sessions for staff to prevent recurrence. This solution reduced claim denials by 30% and improved revenue collection, demonstrating my ability to troubleshoot effectively and deliver impactful results.

I stay updated by subscribing to industry newsletters, attending webinars, and participating in professional organizations like HFMA. I also collaborate with compliance teams to interpret new regulations and assess their impact on revenue cycle processes. By proactively integrating regulatory changes into system configurations and workflows, I ensure compliance and minimize risks, enabling the organization to maintain financial stability and avoid penalties.

I optimize revenue cycle performance by analyzing key metrics like days in A/R, denial rates, and clean claim rates. I identify bottlenecks and implement process improvements, such as automating repetitive tasks and enhancing staff training. I also leverage data analytics to forecast trends and make informed decisions. These strategies have consistently improved cash flow, reduced operational costs, and enhanced overall financial performance in my previous roles.