I have over five years of experience in revenue cycle management, primarily in healthcare settings. I've managed end-to-end processes including patient registration, insurance verification, charge entry, claims submission, and follow-up on unpaid claims. My role involved ensuring compliance with regulatory requirements and optimizing workflows to enhance revenue collection.

When discrepancies arise, I first identify the root cause, whether it's an error in coding, a missed payment, or a denial from the insurer. I then coordinate with the billing team and the insurance companies to resolve the issue promptly. Regular audits and training sessions help prevent future discrepancies.

To improve cash flow, I focus on reducing denials by ensuring accurate coding and timely submission of claims. I also implement early-out programs with payers to accelerate payments. Additionally, I use data analytics to identify trends and areas for improvement in the billing process.

I regularly attend webinars, workshops, and training sessions offered by professional organizations like the American Health Information Management Association (AHIMA). I also subscribe to industry newsletters and participate in online forums to stay informed about the latest regulatory changes and coding updates.

In my previous role, we faced a significant increase in denied claims due to incorrect coding. I led a cross-functional team to review our coding practices, provided additional training to the billing staff, and implemented a new auditing system. This initiative reduced our denial rate by 20% within three months.