I have extensive experience with Epic, having used it for over three years in my previous role. I am proficient in navigating the system to generate detailed reports, track patient accounts, and ensure accurate billing. My experience also includes training new staff on the use of Epic, which has helped me develop a deep understanding of its functionalities and best practices.

I follow a rigorous double-checking process to ensure accuracy. After generating a report, I review it for any discrepancies or errors, cross-referencing data from multiple sources if necessary. I also maintain a checklist of key metrics and indicators to verify that all relevant data is included and correctly calculated. This systematic approach has consistently resulted in highly accurate reports.

One challenging issue I resolved involved a significant discrepancy in the billing for a large number of patient accounts. I began by thoroughly analyzing the data to identify the root cause, which turned out to be an error in the coding system. I then worked closely with the IT department to correct the coding and updated all affected accounts. My proactive approach and attention to detail ensured that the issue was resolved efficiently and without further complications.

I stay updated by regularly attending industry conferences, webinars, and training sessions focused on revenue cycle management. I also subscribe to several professional journals and newsletters that provide insights into the latest trends and regulatory changes. Additionally, I am an active member of professional organizations such as HFMA, which keeps me informed about best practices and emerging issues in the field.

I prioritize tasks based on their urgency and impact on the organization's revenue cycle. I maintain a detailed task list that includes deadlines and the stakeholders involved. Critical reports that affect billing or reimbursement are given immediate attention, while routine reports are scheduled for completion within established timelines. I also communicate regularly with stakeholders to manage expectations and ensure that all requests are addressed in a timely manner.