In my previous role as a sales associate, I encountered a situation where two colleagues were arguing over a customer's request. I calmly approached them, listened to both sides, and then suggested a compromise that satisfied the customer and maintained a positive team dynamic. I emphasized the importance of teamwork and customer satisfaction, which helped de-escalate the situation and ensured the customer left happy.

I prioritize tasks by assessing their urgency and impact on customer experience. For example, addressing stock shortages or customer complaints takes precedence over routine tasks like restocking shelves. I also use a task management tool to track and delegate tasks effectively, ensuring that the most critical issues are resolved promptly while maintaining overall store efficiency.

I would focus on enhancing the customer experience by training staff to provide excellent service, ensuring product availability, and creating visually appealing displays. Additionally, I would implement targeted promotions and loyalty programs to attract and retain customers. Regularly gathering customer feedback and making data-driven decisions would also be key to improving sales and satisfaction.

I handle stress by maintaining a calm and composed demeanor, which helps me think clearly and make informed decisions. I also prioritize tasks, delegate responsibilities, and take short breaks when needed to recharge. Communicating openly with the team and ensuring everyone understands their roles helps reduce stress and maintain a smooth operation.

In my previous internship, I was responsible for conducting regular inventory counts and analyzing stock levels to prevent shortages. I also implemented a system for monitoring high-value items and trained staff on loss prevention techniques. These experiences have equipped me with the skills to manage inventory efficiently and reduce losses due to theft or mismanagement.