In my previous role, I encountered a resident who was exhibiting aggressive behavior due to unresolved trauma. I initiated a calm and structured intervention, involving a team meeting to develop a tailored support plan. This included one-on-one counseling sessions, group therapy, and regular check-ins. By fostering a supportive environment and ensuring consistent follow-up, we were able to de-escalate the situation and help the resident regain stability.

I prioritize regular training sessions and workshops to keep staff updated on best practices and new developments in the field. Additionally, I foster a collaborative environment where staff feel valued and heard, encouraging open communication and feedback. Recognizing and rewarding achievements also boosts morale and motivation, ensuring that the team remains engaged and committed to providing high-quality care.

I implement a comprehensive compliance program that includes regular audits, staff training on regulatory requirements, and clear documentation protocols. By maintaining open lines of communication with regulatory bodies and staying informed about changes in regulations, I ensure that our program remains compliant. Regular internal reviews and corrective action plans further reinforce our commitment to meeting all standards.

Balancing individual needs with program goals involves a personalized approach. I work closely with each resident to understand their unique circumstances and develop individualized care plans that align with the program's objectives. By fostering a supportive environment and encouraging resident participation in decision-making, we ensure that individual needs are met while still achieving the broader program goals.

In my previous role, I managed a budget of $1.5 million, ensuring efficient allocation of resources to meet program needs. I conducted regular financial reviews, identified cost-saving opportunities, and secured additional funding through grants and partnerships. By maintaining transparent financial reporting and involving key stakeholders in budget planning, I ensured financial stability and program sustainability.