In my previous role, I encountered a situation where a patient was in severe pain and refused medication. I approached the situation with empathy, calmly explaining the benefits of the medication and how it could alleviate their discomfort. I also involved the patient's family to gain their support, which helped in convincing the patient to accept the treatment. This experience reinforced the importance of patient-centered care and effective communication.

I prioritize tasks based on the urgency and severity of the patients' conditions. Using a checklist, I assess each patient's needs and rank them accordingly. For instance, I would address a patient with a high fever before attending to someone with a minor wound. Regularly updating the list and communicating with the healthcare team ensures that no critical needs are overlooked.

I believe in clear, concise communication and involving patients in their care decisions. I explain the rationale behind each part of the care plan and encourage questions. Providing written instructions and visual aids helps in better understanding. Additionally, I follow up regularly to address any concerns and make necessary adjustments, fostering a collaborative approach to patient care.

I manage stress by practicing deep breathing exercises and maintaining a positive mindset. I also ensure I have a clear plan of action and delegate tasks when necessary. Regular breaks and staying hydrated help in maintaining physical and mental well-being. Sharing concerns with colleagues and seeking support when needed also contributes to effective stress management.

I have extensive experience with various EHR systems, including Epic and Cerner. I am proficient in entering patient data, updating medical histories, and generating reports. I understand the importance of accuracy and confidentiality in EHR management. My experience has equipped me with the skills to efficiently navigate these systems, ensuring timely and accurate documentation.