In my previous role, I encountered a patient who was in severe pain and resistant to medication. I collaborated with the medical team to explore alternative pain management strategies, including non-pharmacological methods like relaxation techniques and physical therapy. By maintaining open communication with the patient and their family, we were able to improve their comfort and overall well-being. This experience reinforced the importance of a holistic approach to patient care and the value of teamwork in overcoming challenges.

I prioritize tasks based on urgency and patient needs, using a structured approach to ensure critical tasks are addressed promptly. I maintain a daily checklist and regularly update it to reflect changes in patient status or new tasks. By delegating appropriately and seeking assistance when needed, I ensure that all patients receive timely care. Effective communication with the care team is also key, as it helps in coordinating efforts and avoiding duplication of tasks.

I believe in fostering a culture of respect and empathy within the care team and towards residents. I encourage open communication, active listening, and positive reinforcement to build trust and rapport. Regular team meetings and one-on-one sessions help in addressing concerns and celebrating successes. For residents, I engage in activities that cater to their interests and abilities, promoting a sense of community and belonging.

I approach conflicts with a problem-solving mindset, seeking to understand differing perspectives and finding common ground. I encourage open dialogue and active listening to address underlying issues. By maintaining professionalism and focusing on the best interests of the residents, I help in de-escalating tensions and finding mutually acceptable solutions. It's important to document any resolutions and follow up to ensure they are effectively implemented.

I have extensive experience with various EHR systems, which has equipped me with the skills to navigate and utilize these tools efficiently. I ensure accurate documentation by regularly reviewing and updating patient records, double-checking information for accuracy, and adhering to established protocols. I also stay updated with any system updates or changes to maintain proficiency and enhance the quality of care.