In my previous role, I encountered a resident who was experiencing severe anxiety and refused to take their medication. I approached the situation with empathy and patience, engaging in a calm conversation to understand their fears. I collaborated with the nursing team to find a solution, such as administering the medication in a different form, which the resident agreed to. This experience reinforced the importance of active listening and teamwork in providing effective care.

I prioritize tasks based on the immediate needs of the residents and their care plans. For instance, I ensure that essential tasks like medication administration and personal hygiene are completed first. I also maintain open communication with the nursing staff to stay updated on any changes in residents' conditions. This approach helps me manage my time efficiently and provide the highest level of care to each resident.

Building trust begins with active listening and showing genuine interest in residents' concerns and preferences. I make it a point to greet each resident by name and engage in conversations about their interests. Additionally, I ensure that I follow through on any promises or commitments I make, which helps establish reliability. These strategies create a supportive environment where residents feel valued and respected.

Stressful situations are managed through a combination of deep breathing exercises, maintaining a positive attitude, and seeking support from colleagues when needed. I also find it helpful to take short breaks to clear my mind and refocus. By staying calm and composed, I can better assist residents and ensure their well-being during challenging times.

I stay updated by regularly attending workshops, webinars, and in-service training sessions offered by healthcare organizations. Additionally, I read relevant journals and articles to stay informed about new research and best practices in caregiving. This continuous learning ensures that I can provide the most current and effective care to the residents I serve.