In my previous role, I once had to deliver a time-sensitive package during a snowstorm. I carefully planned an alternate route, communicated with the recipient about the delay, and ensured the package arrived safely. This experience taught me the importance of adaptability and clear communication in challenging situations.

I prioritize deliveries based on urgency and location to optimize efficiency. For example, I start with the closest and most time-sensitive deliveries, then plan the route for the rest. This approach ensures timely delivery and minimizes travel time.

I always follow safety protocols, such as wearing proper PPE, maintaining a safe speed, and being aware of my surroundings. I also ensure my vehicle is in good condition and report any hazards immediately. Safety is my top priority.

I listen to the customer's concerns, apologize for any inconvenience, and work quickly to resolve the issue. For example, if a package is damaged, I document the problem, replace the item if possible, and report the incident to my supervisor.

I have experience using inventory management systems like SAP and tracking software like FedEx or UPS. I ensure all items are scanned correctly, and I update the system in real-time to maintain accurate records and streamline the delivery process.