I have over five years of experience administering and maintaining PeopleSoft applications, including performing regular patches, upgrades, and troubleshooting system issues. I’ve worked with PeopleTools, Application Designer, and Integration Broker to configure and optimize system performance. My responsibilities included managing security roles, monitoring batch processes, and ensuring data integrity. I also collaborated with functional teams to implement customizations and resolve technical challenges, ensuring seamless operations for end-users.

When troubleshooting performance issues, I start by analyzing system logs, database queries, and PeopleSoft-specific metrics like AE/CI processes. I use tools like Oracle SQL Trace and PeopleSoft Performance Monitor to identify bottlenecks. Common fixes include optimizing SQL queries, adjusting indexing strategies, or reconfiguring server settings. I also review recent changes, such as patches or customizations, that may impact performance. Collaboration with DBAs and developers ensures a comprehensive solution, balancing immediate fixes with long-term optimizations.

I’ve led multiple PeopleSoft upgrades, including moving from older versions to 9.2, and applying PUM updates. My process includes planning, testing in non-production environments, and coordinating downtime with stakeholders. I’ve resolved conflicts between customizations and new features, ensuring smooth transitions. Patching involved reviewing Oracle’s release notes, validating fixes, and rolling back if issues arise. My focus is minimizing disruption while maintaining system stability and ensuring compliance with organizational requirements.

I enforce security by configuring role-based access controls, auditing user permissions, and applying least-privilege principles. Regular reviews of security patches and vulnerability assessments help mitigate risks. I also implement encryption for sensitive data and ensure compliance with standards like GDPR or SOX. Collaboration with audit teams ensures policies align with regulatory requirements, while monitoring tools track unauthorized access or anomalies.

I leverage PeopleSoft Integration Broker, REST/SOAP services, and middleware like Oracle SOA Suite for seamless integrations. My approach includes mapping data fields, ensuring error handling, and validating data consistency. I’ve integrated HR, Finance, and third-party apps, using APIs or file-based transfers. Documentation and testing in staging environments are key to preventing disruptions in production systems.