In my previous role as a Rehab Services Aide, I encountered a patient who was initially resistant to therapy. I handled this by first understanding their concerns and then collaborating with the therapist to modify the treatment plan to better suit the patient's needs and preferences. This approach not only improved the patient's compliance but also enhanced their overall progress in therapy.

I prioritize tasks based on the urgency and complexity of each patient's needs. I start by addressing immediate concerns and then move on to routine tasks. Using a checklist helps me ensure that no essential task is overlooked. Additionally, I maintain open communication with the therapy team to coordinate care effectively.

I focus on clear communication and empathy to understand each patient's comfort levels. I ensure that the environment is welcoming and that all equipment is set up correctly before the session begins. Regularly checking in with the patient and adjusting the pace or method of therapy based on their feedback helps maintain their comfort and satisfaction.

I strictly adhere to HIPAA regulations and maintain patient confidentiality at all times. This includes using secure methods for storing and sharing patient information and only discussing patient details in private settings. I also ensure that all team members are aware of and comply with these privacy protocols.

I would first familiarize myself with the new program's objectives and methods. Then, I would assist in setting up the necessary equipment and environment. During the sessions, I would closely observe and support both the therapist and the patient, ensuring that the program is executed correctly. I would also provide feedback to the therapist to help refine the program based on patient responses.