During my previous role, I encountered a patient who was resistant to therapy due to fear of failure. I addressed this by first understanding their concerns through active listening. I then collaborated with the therapy team to develop a personalized plan that included incremental goals, which boosted the patient's confidence and participation. This approach not only improved the patient's engagement but also enhanced their overall recovery process.

I prioritize tasks based on the urgency and complexity of each patient's needs. Using a checklist, I categorize tasks into immediate, short-term, and long-term goals. This helps in ensuring that critical needs are addressed promptly while also planning for future care. Regular communication with the healthcare team ensures that we are all aligned and can adjust priorities as needed to provide the best patient care.

I strictly follow HIPAA guidelines by using secure methods for storing and transmitting patient information. I ensure that all conversations regarding patient care are held in private settings and that any electronic data is password-protected. Additionally, I regularly update my knowledge on HIPAA regulations to stay compliant and protect patient privacy effectively.

I manage stress by practicing mindfulness and taking short breaks when needed to refocus. I also engage in team support, sharing challenges and solutions with colleagues, which helps in reducing individual pressures. Maintaining a positive attitude is crucial, and I achieve this by focusing on the positive outcomes of our work and the impact we have on patients' lives.

In my previous role, I noticed a gap in patient education regarding their rehabilitation process. I developed a series of educational pamphlets tailored to different patient needs, which were well-received and significantly improved patient understanding and engagement. This initiative not only enhanced patient satisfaction but also led to better adherence to treatment plans and faster recovery rates.