I have extensive experience in intake processes, having worked as a Rehab Intake Coordinator for three years. I am proficient in gathering and verifying patient information, assessing insurance coverage, and coordinating with multidisciplinary teams to ensure a smooth transition into the rehabilitation program. My role involves managing patient inquiries, scheduling initial assessments, and ensuring all necessary documentation is completed accurately and on time.

I prioritize tasks by assessing the urgency and complexity of each case. Critical cases, such as those involving immediate medical needs or high-risk patients, are addressed first. I also use a task management system to track deadlines and ensure timely follow-ups. Regular communication with patients and team members helps me stay organized and responsive to any changes or updates.

I employ a multi-step verification process to ensure accuracy. This includes cross-checking information from multiple sources, such as medical records, insurance forms, and patient interviews. I also use standardized intake forms and checklists to capture all necessary details systematically. Regular training and updates on best practices help me stay current with industry standards and improve data accuracy.

In my previous role, we transitioned to a new electronic health record system, which required significant changes in our intake procedures. I quickly adapted by attending training sessions, collaborating with IT support, and providing feedback to improve the system. I also mentored my colleagues to ensure a smooth transition. This experience taught me the importance of flexibility and continuous learning in maintaining efficient intake processes.