I have over five years of experience managing pharmacy operations, including supervising staff, ensuring compliance with regulations, and optimizing inventory management. I have successfully implemented new systems that improved workflow efficiency and customer satisfaction.

In high-pressure situations, I remain calm and prioritize tasks based on urgency. I communicate clearly with my team to ensure everyone understands their roles and responsibilities. I also use past experiences to guide my decision-making process, ensuring that patient safety and satisfaction remain the top priorities.

I once had to mediate a conflict between a patient and a staff member over a prescription error. I listened to both sides, acknowledged their concerns, and worked with the staff to correct the error promptly. I also provided the patient with additional support and information to ensure they felt heard and valued.

I regularly attend professional development seminars, read industry journals, and participate in continuing education courses. I also engage with professional networks and attend conferences to stay informed about the latest research and best practices in pharmaceutical science.

I implement a multi-step verification process that includes double-checking prescriptions, using barcode technology, and conducting regular audits. I also provide ongoing training for my staff to reinforce the importance of accuracy and attention to detail in medication dispensing.