I have over five years of experience as a Registered Nurse, specializing in care management for the past three years. During this time, I've developed comprehensive care plans for diverse patient populations, ensuring alignment with their health goals and medical needs. My experience has honed my ability to coordinate with multidisciplinary teams and effectively communicate with patients and their families to achieve optimal health outcomes.

I prioritize tasks based on urgency and impact on patient care. Using tools like electronic health records and scheduling software, I efficiently manage my daily tasks. I also maintain open communication with my team to delegate tasks appropriately and ensure timely follow-ups. This approach helps me manage my time effectively, ensuring that all patients receive timely and quality care.

I believe in patient-centered care and actively involve patients in developing their care plans. I use clear, accessible language to explain medical terms and involve them in decision-making processes. Regular follow-ups and open communication channels help me understand their perspectives and adjust plans as needed. This collaborative approach enhances patient engagement and adherence to care plans.

I approach conflicts with a problem-solving mindset. Understanding the root cause of the issue, I facilitate open dialogue among involved parties to find a mutually agreeable solution. I also rely on my strong communication skills to mediate and ensure that all perspectives are heard. This approach helps in resolving conflicts efficiently and maintaining a positive care environment.

One challenging case involved a patient with complex medical needs and non-adherence to treatment plans. I initiated regular counseling sessions, personalized the care plan to address specific barriers, and involved the family for support. Over time, the patient's adherence improved, leading to better health outcomes. This experience reinforced the importance of personalized care and strong support networks in patient management.