In one instance, a resident had a complex medication regimen that required precise timing and dosage adjustments. I collaborated closely with the nursing staff to ensure we had a clear understanding of the resident's needs. By maintaining detailed records and communicating regularly with the family, we were able to manage the situation effectively, ensuring the resident received the appropriate care without any adverse effects.

I follow a strict protocol that includes double-checking medication labels, verifying resident identification, and documenting each step of the process. Additionally, I use a checklist to ensure all medications are accounted for and administered correctly. This systematic approach helps minimize errors and ensures each resident receives the right medication at the right time.

I believe in clear, patient communication. I take the time to explain each medication's purpose, potential side effects, and any necessary precautions. I also encourage questions and provide written information when possible. By fostering an open dialogue, I ensure that residents and their families feel informed and confident about their medication regimen.

I approach such situations with empathy and understanding. I first try to determine the reason behind the refusal, whether it's fear, confusion, or discomfort. I then explain the importance of the medication and explore alternative methods of administration if possible. If the resident remains adamant, I document the refusal and consult with the supervising nurse to determine the best course of action.

I have extensive experience with EHR systems, which I use to document medication administration, track resident health status, and communicate with the healthcare team. I ensure data integrity by regularly reviewing entries for accuracy, following established protocols for data entry, and promptly correcting any errors. I also participate in training sessions to stay updated on best practices for EHR use.