In my previous role as a Supplier Quality Engineer at XYZ Corp, I was responsible for evaluating and auditing suppliers to ensure they met our quality standards. I conducted regular supplier audits, managed non-conformance reports, and worked closely with suppliers to implement corrective actions. My efforts led to a 20% reduction in supplier-related defects over two years. I am proficient in quality management systems like ISO 9001 and have a strong understanding of statistical process control to monitor supplier performance.

When a supplier consistently fails to meet quality standards, I first analyze the root cause of the failures through detailed audits and data analysis. I then collaborate with the supplier to develop a corrective action plan, setting clear timelines and expectations. If improvements are not seen, I escalate the issue to senior management and explore alternative suppliers. My approach is firm but fair, ensuring that quality standards are upheld while maintaining positive supplier relationships.

At my last job, I worked with a supplier whose defect rate was above our acceptable threshold. I conducted a thorough audit and identified gaps in their manufacturing process. By providing training on quality control techniques and implementing a more rigorous inspection protocol, we reduced their defect rate by 30% within six months. This not only improved our product quality but also strengthened our partnership with the supplier.

I utilize a variety of tools and methodologies to assess supplier quality, including Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), and Root Cause Analysis (RCA). I also rely on quality audits, both on-site and remote, to evaluate suppliers' processes and systems. These tools help me identify potential risks and areas for improvement, ensuring that suppliers meet our quality requirements consistently.

To ensure supplier compliance with industry regulations and standards, I stay updated on relevant laws and certifications, such as ISO, FDA, or REACH, depending on the industry. I incorporate these requirements into our supplier evaluation criteria and conduct regular compliance audits. Additionally, I provide training and resources to suppliers to help them understand and meet these standards, fostering a culture of continuous improvement and compliance.